Ready-to-Ship
Ready-to-Ship items are typically processed and shipped within 3-5 business days after your order is placed.
On Approach
On Approach items are products we’ve already ordered from our wholesale suppliers but have not yet arrived at The Drop Society.
Full payment is required at checkout to reserve your item.
Estimated arrival dates are listed on each product page whenever available. These dates are estimates only and may change due to manufacturing delays, supplier processing, freight, customs, weather, carrier delays, or other circumstances outside The Drop Society’s control. Changes to estimated arrival dates do not qualify an order for cancellation or refund.
If there are any significant delays, we’ll keep customers updated through our Preorder Updates page.
Once your On Approach item(s) arrive at The Drop Society and are ready to ship, you’ll receive a shipping invoice by email. Shipping invoices are due within 72 hours so we can maintain our 3-5 business day shipping turnaround.
If your order contains On Approach or Worth the Wait items with different estimated arrival dates, shipping invoices will be sent as each portion of your order becomes available. If you prefer to receive everything in one shipment, simply contact us before your first items arrive and we’ll be happy to hold your order until all requested items have arrived. A single shipping invoice will then be sent when your complete order is ready to ship.
Please note: Choosing to combine shipments may delay delivery of items that arrive earlier, as your order will be held until all requested items are available.
Shipping is calculated after arrival based on the completed package’s size, weight, dimensions, and destination.
Shipping charges are paid to the shipping carrier for delivery of your package and are not a source of profit for The Drop Society.
If Local Pickup is selected at checkout, we’ll notify you as soon as your item(s) are ready for pickup.
Worth the Wait
Worth the Wait preorder drops allow you to reserve exclusive products before they’re available.
Estimated preorder end dates are subject to change. If supplier minimums are reached before the estimated end date, wholesale orders may be placed early, and deposits become non-refundable immediately upon placement of the wholesale order.
Beginning with Worth the Wait | Vol. 2
Full payment is required at checkout to reserve your preorder items.
Wholesale orders are placed as supplier minimum order quantities are reached.
Customer orders are applied toward supplier case minimums in the order they are received. As supplier case quantities are filled, wholesale orders are placed during the preorder event rather than waiting for the advertised preorder closing date.
Preorder closing dates are estimates and may change. Preorders may close early if supplier case minimums are reached, available quantities sell out, or the maximum number of supplier cases available to The Drop Society has been filled. If supplier minimums are reached before the estimated end date, wholesale orders may be placed early, and deposits become non-refundable immediately upon placement of the wholesale order.
There are no purchase limits during the preorder period. Customers may reserve as many eligible items as they’d like while the preorder is open and inventory remains available.
If a product does not reach the supplier’s required minimum order quantity, your payment for that product will be refunded in full.
Once the wholesale order containing your item has been placed with our supplier, your preorder becomes non-refundable because inventory has been committed specifically for your order.
Estimated preorder end dates are subject to change. If supplier minimums are reached before the estimated end date, wholesale orders may be placed early, and deposits become non-refundable immediately upon placement of the wholesale order.
Estimated arrival dates are listed on each product page whenever available. These dates are estimates provided by our suppliers and may change due to manufacturing delays, supplier processing, freight schedules, customs, weather, carrier delays, or other circumstances outside The Drop Society’s control.
Changes to estimated arrival dates do not constitute grounds for cancellation or refund once the wholesale order has been placed.
If there are any significant delays, we’ll post updates on our Preorder Updates page.
Once your preorder item(s) arrive at The Drop Society and are ready to ship, you’ll receive a shipping invoice by email. Shipping invoices are due within 72 hours so we can maintain our 3-5 business day shipping turnaround.
If your order contains Worth the Wait or On Approach items with different estimated arrival dates, shipping invoices will be sent as each portion of your order becomes available. If you prefer to receive everything in one shipment, simply contact us before your first items arrive and we’ll be happy to hold your order until all requested items have arrived. A single shipping invoice will then be sent when your complete order is ready to ship.
Please note: Choosing to combine shipments may delay delivery of items that arrive earlier, as your order will be held until all requested items are available.
Shipping is calculated after arrival based on the completed package’s size, weight, dimensions, and destination.
Shipping charges are paid to the shipping carrier for delivery of your package and are not a source of profit for The Drop Society.
📦 Delivered Packages & Package Theft
Once a package has been marked “Delivered” by the shipping carrier, The Drop Society is not responsible for packages that are lost, stolen, misplaced, or otherwise missing after confirmed delivery.
If tracking shows that your package was delivered but you are unable to locate it, please first check around the delivery location, with household members or neighbors, and contact the shipping carrier or your local post office for assistance.
The Drop Society does not provide refunds, replacements, or store credit for packages that have been confirmed as delivered by the carrier, including packages that may have been stolen after delivery (“porch piracy”).
Customers are responsible for providing a safe and secure delivery location and for ensuring the shipping address entered at checkout is complete and accurate.
If a package is lost in transit before confirmed delivery, please contact us so we can assist with the appropriate carrier claim or next steps.
If Local Pickup is selected at checkout, we’ll notify you as soon as your item(s) are ready for pickup.
Worth the Wait | Vol. 1 Orders
Customers who placed orders during Worth the Wait | Vol. 1 reserved their items with a 50% preorder deposit.
Those deposits became non-refundable once the wholesale orders were placed with our suppliers.
Estimated preorder end dates are subject to change. If supplier minimums are reached before the estimated end date, wholesale orders may be placed early, and deposits become non-refundable immediately upon placement of the wholesale order.
When vendor shipments are on their way to The Drop Society, an invoice for the remaining 50% balance will be emailed to the address provided at checkout. Balance invoices are due within 72 hours of being sent.
Once your preorder item(s) arrive at The Drop Society and are ready to ship, you’ll receive a separate shipping invoice by email. Shipping invoices are also due within 72 hours so we can maintain our 3-5 business day shipping turnaround.
If your order contains preorder items with different estimated arrival dates, shipping invoices will be sent as each portion of your order becomes available. If you would prefer to receive everything in one shipment, simply contact us before your first items arrive and we’ll be happy to hold your order until all requested items have arrived. A single shipping invoice will then be sent when your complete order is ready to ship.
Please note: Choosing to combine shipments may delay delivery of items that arrive earlier, as your order will be held until all requested items are available.
Shipping is calculated after arrival based on the completed package’s size, weight, dimensions, and destination.
Shipping charges are paid to the shipping carrier for delivery of your package and are not a source of profit for The Drop Society.
If the remaining balance invoice is not paid within 72 hours, your order will be canceled, your preorder deposit will not be refunded, and your reserved item(s) may be released for sale as available inventory.
Shipping
Orders are shipped using USPS, UPS, or another trusted carrier.
Shipping for Ready-to-Ship items is calculated and collected at checkout.
Shipping for On Approach and Worth the Wait items is invoiced separately by email once your item(s) arrive at The Drop Society and are ready to ship.
Because On Approach and Worth the Wait items may have different estimated arrival dates, orders may ship in multiple shipments. A separate shipping invoice will be sent for each shipment unless you request that all eligible items be held until your complete order has arrived.
Shipping charges are based on the size, weight, and destination of your package. Large or multi-order shipments may cost more than standard shipping rates due to package size and weight.
The Drop Society charges only the actual shipping cost charged by the carrier. Because our products are priced at or below suggested retail whenever possible, shipping discounts are not offered.
Shipping charges are paid to the shipping carrier for delivery of your package and are not a source of profit for The Drop Society.
Shipping invoices are due within 72 hours of being sent. Once payment is received, orders will be packed and shipped within 3-5 business days.
Tracking information will be emailed as soon as your order ships.
Order Verification & Fraud Prevention
To help protect our customers and The Drop Society from fraudulent transactions, all orders are subject to review, verification, and acceptance.
The Drop Society reserves the right to delay, cancel, refuse, or limit any order that cannot be verified or that is identified as high risk through Shopify’s fraud analysis, payment processing security tools, or The Drop Society’s internal order verification procedures.
If additional information is requested to verify an order and it cannot be provided, or if we determine that we are unable to safely process the order, the order may be canceled and any payment received will be refunded in full to the original payment method. Refund processing times may vary depending on your financial institution.
The Drop Society is not obligated to fulfill any order that cannot be verified or that presents an unacceptable risk of fraud.
By placing an order, you acknowledge and agree that all orders are subject to verification and final acceptance by The Drop Society.
The Drop Society is not responsible for delays caused by manufacturers, suppliers, shipping carriers, customs processing, weather, or other circumstances beyond our control.